Privacy Policy

This Privacy Policy explains how Firedstone Sourcing Ltd ("Firedstone", "we", "us") collects, uses, and protects your personal information when you use our website or services.

Who we are

Firedstone Sourcing Ltd is a company registered in England and Wales (Company No. 12020751) with a registered office at 59 Castle Street, Reading, Berkshire, RG1 7SN. We are registered with the Information Commissioner's Office (ICO) under registration number ZA523862.

Information we collect

We collect information you provide directly, including your name, email address, phone number, property postcode, and details of your property or investment situation when you complete a form or contact us. We also collect technical information about your visit including your IP address, browser type, and pages visited through cookies and analytics tools.

How we use your information

We use your information to: respond to your enquiries; prepare and present property offers; manage our relationship with you; comply with legal obligations including anti-money laundering regulations; and improve our services.

Legal basis for processing

We process your data on the basis of: your consent where you have provided it; the performance of a contract or pre-contractual steps; our legitimate interests in operating our business; and compliance with a legal obligation.

Data sharing

We do not sell your personal information. We may share your information with solicitors, surveyors, and other professional parties involved in a property transaction where necessary, and with regulatory bodies where required by law.

Data retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Your rights

You have the right to access, correct, or delete your personal information, to object to processing, and to data portability. To exercise any of these rights, contact us at support@firedstone.com.

Contact us

For any privacy-related queries, contact: Firedstone Sourcing Ltd, 59 Castle Street, Reading, Berkshire, RG1 7SN. Email: support@firedstone.com.